We stand by our products 100% and therefore offer a money-back guarantee if our product fails to meet your expectations.

Having over 6+ years of satisfied customers we are sure you will love your items as much as we do, but if for any reason you are not, please contact us for either a replacement item or refund.

Shipping damage returns and refunds. Your shipping will have insurance to the amount that you paid towards your product. We may need additional information, photos, or forms filled out to receive insurance on your shipment.

Claims for credit of goods must be received within 14 days of receipt of goods. After 14 days you are now the owner of goods.

To make a claim:

• please email returns@snapshotbooks.com
• Include: Name, email, phone, order number, items returning or exchanging, brief description why you are returning (just so we can look out for quality control!).